We gladly accept returns, exchanges, and cancellations
• Contact us within: 7 days of delivery
• Ship items back within: 14 days of delivery
• Request a cancellation within: 1 hour of purchase
Please contact us for complete instructions before you decide to return an item.
• All orders shipped via Standard or Express Airmail are subject to a RETURN SHIPPING FEE charged by the shipping carrier company in case of delivery issues due to wrong address, no recipient available, no authorized person to receive the parcel, unclaimed parcel or no payment of Customs taxes.
• Buyers are responsible for return shipping costs and any occasional re-importation duty fees and taxes.
• When you return an item, please be sure to send it back in its original condition. Any loss in value will be responsibility of the buyer.
The following items can’t be returned or exchanged, unless they arrive damaged or defective:
• Custom or personalized orders
• Items on sale
NOTE: Original shipping fees are non-refundable. Please understand that the shipping costs are not refunded to us by the carrier even if items are returned.
Should you have any questions please Contact us at anytime.